Welcome to the MTA's Online Customer Survey Initiative

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By participating in online surveys, you and other MTA customers can help us better understand customer priorities, refine planned improvements, and continue to improve your riding experience.

In order for us to invite you to join one of our customer surveys, and for a chance to win free rides (either 10 ten-trip tickets on an MTA commuter railroad or 12 months’ worth of free 30-day unlimited ride MetroCards), please complete our brief Registration Survey. Please answer all of the questions so we can include you in future online surveys. This information will help us send surveys most relevant to you and ensure that each survey has the correct mix of customers.

No purchase necessary. The next drawing will be held the first two weeks in January among all those who registered during the prior calendar year. You must be 16 years of age or older to complete this registration survey.

This survey is not optimized for viewing in tablets. We recommend the survey be completed from a personal computer.


Click here if you agree to the Official  Rules and want to go to the survey.  I agree to the Official Rules, and want to take the survey.

Free trips for your thoughts

Sign up for the MTA's new online survey panel and tell us what you think about MTA improvements and other important transit issues.

Hey, you could win free rides. Feeling lucky? Sign up today.